Travel Information
At Info Machu Picchu, we want you to be fully prepared for your experience. This guide includes essential information to help you get ready for your trek, from acclimatization and logistics to Machu Picchu entry and practical travel tips.
Pre-Trek Briefing
All briefings are held at your hotel in Cusco around 5:00 PM, one or two days before your tour. The session lasts approximately 30 to 45 minutes.
During the briefing, your guide will explain the itinerary in detail, provide your duffel bag, and answer any questions to ensure you are fully prepared.
Acclimatization in Cusco
Proper acclimatization is essential before starting your trek. Cusco is located at 3,400 m (11,150 ft) above sea level.
We recommend arriving at least 2 to 3 days in advance to help your body adjust and avoid altitude sickness.
Recommended Activities Before Your Trek
During your acclimatization days, you can enjoy light tours in the region:
- Cusco City Tour: Main Square, Cathedral, and Qoricancha
- Sacred Valley Tour: Pisac, Ollantaytambo, and Maras Salt Mines
- Moray and Maras Tour: Inca agricultural terraces
- Q’eswachaka Bridge Tour: Traditional Inca rope bridge
- Rainbow Mountain Tour: One of Peru’s most unique landscapes
These activities help you adjust to the altitude while exploring the region.
Balance Payment in Cusco
If you have an outstanding balance, it must be paid at least 1 or 2 days before your tour.
We recommend payment in cash (USD or Peruvian Soles) during your briefing. ATMs are available along Avenida Sol.
Credit/debit cards and PayPal are also accepted, with a 5% service fee applied.
Bank checks and traveler’s checks are not accepted.
Duffel Bag Information
You will receive a duffel bag during your briefing.
- Size: 60 × 24 × 22 cm
- Weight limit: 6 kg (13 lb), including personal items
Our porters will carry your bag during the trek.
Luggage Storage
You may store your main luggage at your hotel or coordinate storage with us during your briefing.
We recommend keeping valuables in the hotel safe and requesting a receipt if needed for insurance purposes.
Machu Picchu Entry Circuits
Machu Picchu uses timed entry tickets and fixed circuits to preserve the site.
- Circuit 1: Panoramic viewpoints
- Circuit 2: Main citadel route
- Circuit 3: Lower sector and temples
For Inca Trail tours, the visit is usually assigned to Circuit 3 in the morning, depending on availability.
Re-entry is not allowed after exiting the site.
Pick-Up Information
All pick-ups are from your hotel in Cusco. We recommend staying in the historic center.
Pick-up times are confirmed the day before and may vary slightly.
If your hotel is not accessible by vehicle, we will arrange a nearby meeting point.
Return from Machu Picchu
After your visit, you will take the bus to Aguas Calientes (approximately 25 minutes).
You will then take the train to Ollantaytambo, followed by transportation back to Cusco.
Please arrive at the train station 30 minutes before departure.
Group Tours
Group tours include travelers of different ages and fitness levels. Everyone can walk at their own pace, and the guide will ensure a comfortable experience for all participants.
Strikes and Demonstrations
Occasionally, local strikes may affect transportation schedules. In such cases, Info Machu Picchu will adjust logistics as needed, always prioritizing your safety.
Personal Belongings
You are responsible for your personal items at all times. Please check your belongings after each stop and avoid leaving items unattended during the trek.
